Terms and Conditions for Etelirepair

Effective Date: [01-01-2024]

Welcome to Etelirepair, your trusted destination for authentic iPhone spare parts and professional repair services in Bangladesh. By accessing or using our website www.etelirepair.com (“Site”), you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read them carefully before using our services or purchasing products.

1. Acceptance of Terms

By accessing and using our Site, including browsing, ordering products, or using our repair services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms, you should not use this website.

2. Changes to Terms

We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be posted on this page with an updated “Effective Date.” It is your responsibility to review these Terms periodically to stay informed of any changes. Your continued use of the Site after any modifications signifies your acceptance of the revised Terms.

3. Eligibility

To use this Site and make purchases or request services, you must be at least 18 years old or the legal age of majority in your jurisdiction. If you are under 18, you must have the permission of a parent or guardian to use this Site.

4. User Account

To make purchases or use certain services (e.g., repairs, custom orders), you may be required to create an account. You agree to provide accurate, current, and complete information when creating an account and to maintain and promptly update your information to keep it accurate.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. If you believe your account has been compromised, please contact us immediately at [contact@etelirepair.com].

5. Products and Services

Etelirepair offers authentic iPhone spare parts and repair services. We strive to provide accurate descriptions, pricing, and availability of products and services on our website. However, we do not guarantee that the information is always error-free or up-to-date.

  • Product Availability: Product availability may change without notice. If an item is out of stock or unavailable after an order is placed, we will notify you and provide alternatives or issue a refund.
  • Repair Services: Repair services are subject to availability and the nature of the device’s issue. The customer will be provided with an estimate of the repair cost and timeline before proceeding with the service.

6. Order and Payment

When you place an order on our Site, you agree to provide accurate and complete information. Once your order is received, we will confirm receipt and process your order.

  • Pricing: All prices listed on the Site are in Bangladeshi Taka (BDT) unless otherwise indicated. Prices may change without notice.
  • Payment: Payments for orders are processed through secure payment gateways. We accept various payment methods, including credit/debit cards, mobile payments, and bank transfers (as available). Etelirepair does not store your payment details.
  • Order Confirmation: An order confirmation email will be sent to you once the order is processed. This email confirms that your order has been received; it does not guarantee that the items are in stock or available for immediate shipment.

7. Shipping and Delivery

  • Delivery Time: We aim to process and ship your orders within [insert time frame, e.g., 3-5 business days], depending on product availability and the delivery location. Delivery times may vary based on external factors, such as courier service delays.
  • Shipping Fees: Shipping costs are calculated during the checkout process based on your location and the size/weight of the order.
  • International Shipping: We currently offer shipping within Bangladesh. International shipping may be available in the future, and you will be notified when this service is available.

8. Repair Services and Warranty

  • Repair Process: Once we receive your device, our team will assess the issue and provide a repair estimate. We will not proceed with any repair work until you approve the estimate.
  • Warranty: All repairs come with a limited warranty on the parts and labor used. The warranty period is [insert warranty period, e.g., 3 months] from the date of repair. This warranty covers only the specific parts replaced and the work performed.
  • Exclusions: The warranty does not cover damage caused by accidents, misuse, water damage, or unauthorized repairs.

9. Returns and Refunds

  • Products: Due to the nature of our business, we do not accept returns on spare parts unless the product is defective or damaged upon arrival. If you receive a defective item, please contact us within [insert time frame, e.g., 7 days] for a refund or replacement.
  • Repair Services: We do not offer refunds on repair services once the repair has been completed, except in cases where the repair is not performed according to the agreed-upon terms or where the issue persists after repair.

10. Intellectual Property

The content, design, logos, trademarks, and materials on the Etelirepair website are the property of Etelirepair or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from this website without express permission from Etelirepair.

11. User Conduct

When using the Etelirepair website, you agree not to:

  • Engage in any fraudulent, illegal, or harmful activities.
  • Use the Site for commercial purposes without authorization.
  • Interfere with or disrupt the website’s functionality or security.
  • Post or transmit any content that is defamatory, obscene, or otherwise offensive.

12. Limitation of Liability

To the fullest extent permitted by law, Etelirepair is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of our website or services, including but not limited to:

  • Damage to property or devices due to the use of our products or services.
  • Issues arising from delays, errors, or interruptions in service.
  • Loss of data or information.

Our liability is limited to the amount paid by you for the specific product or service that gave rise to the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Etelirepair, its officers, employees, agents, and affiliates from any claims, damages, losses, or expenses, including legal fees, arising from your violation of these Terms or your use of the Site and services.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes related to these Terms will be subject to the exclusive jurisdiction of the courts in Dhaka, Bangladesh.

15. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Etelirepair
Shop No -69,70, Basement-2, Basudhara City Shopping Mall
Panthapath, Dhaka, Bangladesh

16. Miscellaneous

  • Severability: If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions will remain in full force and effect.
  • Entire Agreement: These Terms constitute the entire agreement between you and Etelirepair regarding the use of the Site, and supersede any prior agreements or understandings.

By using our Site or making a purchase, you agree to these Terms and Conditions. Thank you for choosing Etelirepair!