Shipping Policy for Etelirepair

Effective Date: [Insert Date]

At Etelirepair, we are committed to delivering your iPhone spare parts and repair services promptly and efficiently. Below is the detailed shipping policy outlining how we process and deliver orders, along with associated delivery charges and estimated times.

1. Order Processing and Delivery Methods

We process all orders through a combination of our in-house delivery team and reputed third-party couriers, including:

  • Pathao
  • Sundarbans
  • SA Paribahan

Our reliable delivery partners help ensure your orders arrive safely and on time.

2. Delivery Charges

The delivery charge depends on the destination and the size of the product. Here are the details:

  • Within Dhaka City: BDT 60
  • Outside Dhaka City: BDT 100

Please note that delivery charges may vary based on the product size, and larger or heavier items may incur higher shipping fees. The exact delivery cost will be calculated during checkout.

3. Estimated Delivery Time

  • For Orders within Dhaka City: Estimated delivery time is 5 business days.
  • For Orders outside Dhaka City: Estimated delivery time is 10 business days.

Please note that these are estimated delivery times, and they may vary depending on external factors such as weather, traffic, or courier delays.

4. International Shipping

Currently, Etelirepair does not offer international shipping. While you can place an order from anywhere in the world, please ensure that the delivery address is within Bangladesh. We are working towards expanding our shipping services internationally and will notify customers when this option becomes available.

5. Order Tracking

Once your order has been shipped, you will receive an email or SMS with tracking details. This will allow you to track the status and location of your package during transit.

6. Delivery Inspection

We ask that you carefully check the product when it arrives and ensure that it matches your order. Please inspect the product in front of the delivery person before accepting the package. If there are any discrepancies or issues with the product (such as damages or missing items), please notify the delivery person immediately and contact our customer support team at [contact@etelirepair.com].

7. Shipping Limitations

  • Product Availability: If an item is out of stock or unavailable, we will notify you as soon as possible and offer alternatives or a full refund.
  • Shipping Restrictions: We only ship to valid addresses within Bangladesh. Any orders placed with incorrect or incomplete shipping information may be delayed or canceled.

8. Shipping Insurance

While we make every effort to ensure the safe delivery of your products, Etelirepair is not responsible for any loss, damage, or theft that occurs during shipping once the product has been handed over to the courier service. If your product is damaged during transit, please contact us within 24 hours of receipt so we can initiate an investigation with the courier company.

9. Contact Us

If you have any questions or concerns about our shipping policy, please feel free to contact us:

Etelirepair
Shop No -69,70, Basement-2, Basudhara City Shopping Mall
Panthapath, Dhaka, Bangladesh
Email: [info@etelirepair.com]
Phone: [09677-722722]

By purchasing from Etelirepair, you agree to this Shipping Policy. Thank you for choosing us for your iPhone repair and spare parts needs!